FAQ
Made with care and unconditionally loved by our customers.
Frequently asked questions
When will my order be delivered?
Your order will be delivered to you within the standard delivery lead time as per the Delivery Policy.
How will my order be delivered?
As soon as your order is placed, one of our sales representatives will contact you to confirm the order. Once the order is dispatched from the warehouse, the concerned team will contact you on the number provided during the order process and confirm the time slot for delivery and installation of the product.
Can I place an order over the phone or by email?
Yes. Our expert sales advisors are happy to assist you over the phone or by email. You may call on +971 551139770 or email support@performe.com to place your orders.
My order arrived, but it’s missing some items. What should I do?
Don’t worry, you can simply contact our customer care team on +971 4250 6060 and they should sort this issue for you.
My order arrived, but it’s the wrong product. What should I do?
If you’ve received the wrong item, please contact our customer care team immediately at +971 4250 6060. We’ll arrange for the correct product to be delivered and ensure the issue is resolved promptly.
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